New CanadiEM Series – HiQuiPs

In Education & Quality Improvement, HiQuiPs by Ahmed TaherLeave a Comment

Links to HiQuiPs Posts

  1. Quality of Care and the ED (August 1, 2018)
  2. Preparation Part 1 – General Considerations for a QI Project in the ED (August 29, 2018)
  3. Preparation Part 2 – Stakeholder Engagement and Behaviour Change (October 7, 2018)
  4. Preparation Part 3 – Root Cause Analysis (November 2, 2018)
  5. QI in the ED –  Implementation Part 1. QI Implementation Methodologies (December 7, 2018)
  6. QI in the ED – Implementation Part 2. Which Strategy to Choose: PDSA, Lean, or Six Sigma? (January 4, 2019)
  7. Patient Safety in the ED Part 1 – Introduction and the Role of the Patient Safety Culture (February 12, 2019)
  8. Patient Safety in the ED Part 2 – Key Concepts in the Systems-Based Patient Safety Paradigm (March 7, 2019)
  9. Patient Safety in the ED Part 3 – The Role of Safety Culture in a Patient Safety Program (April 3, 2019)
  10. Patient Safety in the ED Part 4 – Patient Handovers and Transitions of Care (May 22, 2019)
  11. An Introduction to Biomedical Health Informatics and its Role in the Emergency Department (Coming soon!)

Are you starting a local quality improvement project in your emergency department? Or is there a safety issue that triggered an incident report? How about a new electronic health record system at your site that clinicians need to learn how to make the best out of? ED scorecards? A new system of audits? Have to complete a root cause analysis? So much change is happening these days in our complex emergency department environments, and it can be challenging to know where to look for information.

Welcome to our newest CanadiEM series: HiQuiPs, or as we like to pronounce it “Hiccups”. HiQuiPs is a series that will cover a wide array of topics within the intertwined fields of Health Informatics, Quality Improvement, and Patient Safety as they relate to emergency medicine. Our goal is to remove any hiccups from your workflow! We hope to disseminate this knowledge to help infuse our emergency departments with a culture of high quality, safe, and technologically advanced care.

There is a lot of interest from around the country about these topics. This year the Canadian Association of Emergency Physicians (CAEP) annual conference had an inaugural track called “Brag and Steal” that showcased the country’s best emergency department quality improvement and patient safety (QIPS) projects. A new abstract submission category for quality improvement and patient safety (QIPS) was also formed that attracted 68 submissions. Moreover, a new QIPS Award was started for the top QIPS abstract. We also expect an increasing number of submissions in the coming years!

Over the past two decades, the quality improvement and patient safety movements have traversed into healthcare from other industries such as manufacturing and aviation. More recently, the role of the patient experience and patient-reported outcomes in evaluation and improvement processes have also been highlighted. With our increasing reliance on technology for documentation, order entry, medication dispensing, patient monitoring, data housing, and beyond, an organized approach to understanding and applying health informatics is also needed.

Whether you are new to these fields or you have been working on projects for many years, the HiQuiPs series will be of interest to you. The series aims to introduce high yield and practical information. From basic theory to implementation approaches, as well as expert advice on key topics,  we hope to equip your toolkit with useful approaches that you can take with you to your next shift or project. Our plan is to introduce basic theory and build on it with practical advice, common mistakes, and fresh insights.

Each month a new post will discuss a high-yield HiQuiPs topic as it relates to emergency medicine. Our team comprises residents with formal areas of study in the aforementioned topics and experienced faculty from around the country. Our Senior Editorial team consists of Dr. Lucas Chartier and Dr. Shawn Mondoux. Stay tuned to our first post during the first week of August discussing ‘Quality of Care and the Emergency Department’. Finally, If you have any topics you would like us to discuss please let us know! See you on August 1st.

This post was copyedited by Paula Sneath

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Ahmed Taher

Ahmed Taher

Ahmed is a senior Emergency Medicine Resident at the University of Toronto. He has completed a Masters of Public Health at Johns Hopkins Bloomberg School of Public Health with certificates in Quality Improvement & Patient Safety, as well as Public Health Informatics.
Ahmed Taher
- 2 days ago
Lucas Chartier

Lucas Chartier

Dr. Lucas Chartier is an emergency physician at the University Health Network (UHN) and North York General Hospital’s emergency departments (EDs) in Toronto, Ontario. He also serves as the Director of Quality and Innovation for the UHN ED. He obtained a Master in Public Health from Harvard University with a focus on quality improvement, and tries to improve the efficiency and safety of our medical system one project at a time.


Dr. Shawn Mondoux is an emergency physician at Hamilton Health Sciences (HHS) and faculty at McMaster University in Hamilton, Ontario. He obtained a masters of Quality Improvement and Patients Safety (QIPS) at the University of Toronto and serves as QI advisor to all projects within the ED. He has a strong interest in clinical QI work as well as the education of PGME learners in QI principles.