Your meeting with hospital stakeholders on designing a dashboard to better care for COVID-19 patients who are experiencing homelessness was a resounding success. Everyone was engaged and helped craft a problem statement, KPIs, and OKRs that you then presented to your hospital IT team. Luckily, IT has the bandwidth available to support developing this dashboard—but they need your help through the process. In today’s post, we’ll go over the second phase of designing …
HiQuiPs: Dashboards Demystified Part 1 – Problem Identification
You are working in an inner city emergency department (ED) and you notice that there are 10 patients who are waiting for their COVID-19 test results. You know that these patients are all experiencing homelessness but you have no idea if they were all exposed at one place, what symptoms they’re experiencing, and how best to inform your local public health department. You create a spreadsheet to start keeping track of these details …
HiQuiPs: Using dashboards to supercharge clinical care and quality improvement
Odds are in your favourite sci-fi movie or TV show, a character spends time looking at a dashboard to determine their next course of action. However, dashboards are not limited to sci-fi! Many organizations across sectors make daily use of dashboards to run smoothly and work towards their goals. St. Michael’s Hospital of Unity Health Toronto has designed, developed, and ultimately deployed dashboards to solve real-world problems. Examples include supporting community partners by …
HiQuiPS: Virtual Care and Inequity Part 2 – Bridging the Digital Divide
You are a Nurse Practitioner who has educated yourself about Canada’s digital divide through personal research and interactions with your own patients. Now that you have a grasp on the source of the problem, you begin to search for solutions. You scour the internet for various services that will provide your patients with access to devices, internet services, and provide technology teachings. Welcome to Part 2 of our Virtual Care and Equity series …
HiQuiPs: Virtual Care and Equity Part 1- Introduction to Digital Inequity
You are a Nurse Practitioner with a practice in a COVID-19 hotspot. The pandemic has forced you to transition into providing virtual care. You are wrapping up your last telemedicine visit of the morning. Your patient is an 80-year-old Chinese female with a possible skin infection. Her granddaughter is with her and translates for you as you run through your HPI questions. Your patient’s granddaughter has a smart phone, and she positions the …
HiQuiPs: Computerized Physician Order Entry (CPOE ) – Using Health Informatics to Decrease Adverse Drug Events
Your emergency department (ED) recently switched over to an electronic health system (EHR). While you slowly adjust your clinical workflow, you find all the dictating, clicking and typing cumbersome and “slows you down”. You wonder how this innovative technology seemingly has become the foremost barrier to your clinical care and how this technology could ever improve patient care? These frustrations and concerns are common sentiments as many EDs across the country are switching …